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Website accessibility audit

Identify the barriers that prevent people from using your website.

An accessibility audit reviews real pages, templates, navigation, forms, and interactive features against WCAG guidance. It combines automated testing with manual checks so the business receives a useful repair plan instead of a misleading pass-or-fail score.

Why it matters

Accessibility protects access to the actions that keep a business moving.

When a visitor cannot read a page, operate a menu, understand an error, or submit a form, the website has excluded a potential customer and interrupted a business process.

Reach more people

Accessible structure supports customers who use screen readers, keyboards, zoom, captions, and other tools.

Reduce lost actions

Clear forms, controls, and feedback help more visitors complete inquiries, purchases, registrations, and account tasks.

Improve quality

Accessible code often produces clearer hierarchy, stronger states, better labels, and more predictable interaction.

Document risk

A prioritized audit gives the business concrete evidence of known barriers, fixes, and remaining work.

When to act

Warning signs that deserve a closer review.

Many barriers are invisible during normal mouse-based testing. A website can look polished and still be difficult or impossible to operate with assistive technology.

01Navigation, menus, modals, or forms cannot be completed with a keyboard alone
02Focus indicators disappear or are hidden behind sticky headers and overlays
03Form fields depend on placeholder text or show errors using color alone
04Heading levels, landmarks, buttons, and links do not describe the page clearly
05Text becomes clipped, overlaps, or disappears when zoomed or viewed on mobile
06An overlay or automated scan is being treated as proof that the site is fully accessible
What gets done

Testing representative journeys, not just the homepage.

The review should cover the pages and actions people actually rely on: service information, navigation, contact, search, checkout, account access, registration, and other core workflows.

Step 01

Scope critical pages

Select shared templates, high-traffic pages, forms, and business-critical journeys so the audit reflects the real site.

Step 02

Automated and manual testing

Use automated tools for coverage, then test keyboard behavior, focus order, structure, instructions, and interactive states manually.

Step 03

Prioritize barriers

Group repeated template issues, identify blocked tasks, and rank findings by user impact, reach, and repair effort.

Step 04

Remediate and retest

Repair code and content, retest affected journeys, and document issues that require design, platform, or third-party changes.

What an accessibility audit should produce.

A tested list of barriers tied to real pages
WCAG references and plain-language explanations
Separation of code, design, content, and vendor issues
Priority levels based on user and business impact
Retest notes for completed remediation work
A practical backlog for ongoing accessibility
Common questions

What businesses usually want to know.

Does an automated scan prove ADA compliance?

No. ADA.gov notes that a clean automated report does not necessarily mean everything is accessible. Automated checks are useful, but they need to be paired with manual review and testing of real interactions.

Does an audit provide a legal certification?

No. The audit identifies technical and content barriers using established accessibility guidance. Legal obligations depend on the organization and situation, so legal conclusions should come from qualified counsel.

Which WCAG version should be used?

W3C encourages use of the latest WCAG version. WCAG 2.2 keeps the earlier criteria and adds requirements involving areas such as visible focus, target size, dragging, consistent help, and accessible authentication.

Turn accessibility findings into a repair plan.

Start with representative pages and the actions customers depend on most, then prioritize barriers that block access or completion.

Request an Accessibility Audit
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