New computer setup
Get a new laptop or desktop ready to use, move through the important settings, and make sure the basics feel familiar.
Friendly computer support
Computer help without the tech talk.
Need a hand with a computer, email, printer, Wi-Fi, or a new device? I offer patient, one-on-one help for people who would rather talk to a real person than spend hours trying to figure it out alone.
Help is available in person around Colorado Springs and nearby areas, or remotely when that is easier. We will take it one step at a time.
A better kind of tech support
Clear answers. No rushing. No judgment.
In person
Colorado Springs and nearby
Remote sessions
Help wherever you are
Your pace
Questions are always welcome
Your control
You stay present and involved
Everyday computer help
Support for the things that should not feel so hard.
This is a good fit for older adults, family members, and anyone who wants a trusted person to explain their technology clearly.
Email and online accounts
Sort out email, account access, password resets, and the everyday settings that should not be a frustrating mystery.
Printers, Wi-Fi, and updates
Work through common connection problems, software updates, slowdowns, and the small issues that interrupt your day.
Video calls and everyday apps
Learn how to use the tools you want for calls, photos, documents, shopping, appointments, and staying in touch.
Suspicious messages and pop-ups
Get a second set of eyes on something that looks wrong, then take practical steps to keep your accounts and computer safer.
Patient one-on-one guidance
Ask questions, take notes, and learn as we go. The goal is to leave you more comfortable using your own computer.
Straightforward pricing
Remote help costs less. In-person help is there when it matters.
Remote sessions keep the cost down because there is no travel or appointment window at your home. A local visit is best when a device needs hands-on setup or the issue cannot be reached online.
The session price is confirmed before we begin. Additional in-person time is $89 per hour, billed in 15-minute increments. A travel fee may apply outside Colorado Springs. Hardware, replacement parts, data recovery, and third-party subscriptions are quoted separately.
Remote support
Quick fix
$39
Up to 30 minutes
A good starting point for a sign-in issue, printer problem, confusing setting, or a quick question.
Remote support
Help session
$69
Up to 60 minutes
For troubleshooting, email and account help, software questions, or walking through a task together.
Remote support
Setup or lesson
$99
Up to 90 minutes
Extra time for a new device, several related questions, or a calm one-on-one learning session.
In-person support
Home visit
$149
First hour
Hands-on help in Colorado Springs for setup, Wi-Fi and printer issues, or problems that cannot be solved remotely.
Simple from the start
Start with the problem, not a list of technical terms.
You do not need to know the right name for the issue before asking for help. Just explain what you were trying to do and what changed.
01
Tell me what is happening
Use the contact form to describe the problem in your own words. A photo or exact error message can help, but it is not required.
02
Choose the easiest way to meet
We can arrange local, in-person help in Colorado Springs and nearby areas or a remote session when that makes more sense.
03
Work through it together
I explain what we are doing in plain language and keep you involved, so the next time feels a little easier.
Remote support, clearly explained
A remote session is always your choice.
Remote help works best when the computer can get online and you are available by phone or email. If the internet is down, a cable needs to be plugged in, or the device needs physical repair, an in-person visit or a repair shop may be the better next step.
01
We agree on the problem and the session price before connecting.
02
You start the session by using a one-time code or invite that you requested.
03
You can watch the screen, ask questions, and end the session at any time.
04
No unattended access, passwords, banking details, or financial transactions.
Privacy and peace of mind
You stay in control of your computer.
Remote help is only provided with your permission and while you are present. Please do not send passwords, banking information, or other private details through the contact form.
Available for new work
Let me know how I can help.
Share the website, system, issue, or idea. You'll hear directly from the developer doing the work.
✓
Direct collaboration
No sales handoff or account layer.
✓
Existing or new projects
Build, improve, debug, or integrate.
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Urgent issues welcome
Include the deadline in your message.
Project details
What can I help you build or fix?
A few details are enough to get the conversation started.